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DDavisDesign Service Desk Ticket
Client Name
Full Name
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Clients Phone
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Clients Email
email
CC Email
email
Ticket Source
Select An Option
Email
Chat
Phone
In Person
Social Media
Skype
Service Topic
Select type of work
Select An Option
Apps-Software Support Apple
Apps-Software Support PC/Android
Audio Design
Billing
Cpanel Operations
Document Support
Domain Creation
Domain Email
Feedback
Form Creation
Game Clan Support
GENERAL INQUIRY
Graphic Design
Hardware Support
Help Desk Configuration
Help Desk Creation
Hosting Assistance
Initial Project Meeting
Marketing Support
Network(s)
Office Setup
OTHER
Purchasing
Report a Problem
Research & Development
Smart Device Android
Smart Device Apple
Video Design
Website Backups
Website Design
Website E-Commerce
Website Form Creation
Website Memebership
Website Review
Website Security
Website SEO
Website Support
Wordpress Maintenance
Department
For DDavisDesign Staff
Select An Option
Engineering
Finance
HelpDesk Configuration
Hosting Department
Maintenance
Media Department
Networking Department
Project Managment
Purchasing
Sales
Security
Social Media Department
Support Department
Telecommunications
Website Department
Other Details
Fill out other Details of Support Origin
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SLA Plan
Service Level Agreement
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501(c) Donated Special
$55/hour
Purchased
receipt number
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Hourly charges are $120/hr
Issue Summary:
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Due Date
Sundays appointment only
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Priority Level
Required
Select Priority Level
Emergency = Critical Priority (STAT-3hrs) $110/hr
High = High Priority (8hrs - 3 dys)
Normal = Medium Priority (3 dys - 1 wk)
Low = Low Priority (1 wk - 1 mnth)
Company
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Summary
ticket information
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